This page discusses how to move RTG Bills to a new computer. Similar instructions apply if you are replacing a hard disk, but we have a separate page for those instructions:
Our goal will be to get the latest version of RTG Bills working on the new computer, with all of your current data from the old computer. RTG strongly recommends that you always use the latest version of the program.
We assume that you have access to both the old and the new computers, as well as some way to copy files from one to the other. If you do not have access to the old computer, use the instructions for restoring RTG Bills on a new hard disk.
The overall process is simple: install RTG Bills on the new computer, back up your data on the old computer, and restore your data on the new computer.
C:\ProgramData\RTG\RTG Bills\which is a hidden folder, as explained here:
You should now install the current version of RTG Bills on the old computer. The reason for doing that is to make sure you are using the latest version of the backup software, RTG Backup.
Start RTG Bills on the old computer and choose File > Backup to back up your data. Before you start the backup, be sure to check Include archived data.
If you saved the files from the old computer on a CD or DVD, then copied them to the hard disk on the new computer, Windows may have made all of the files read-only. This will cause an error message when RTG Bills tries to open the database. You must remove the read-only attribute from all of the files in the RTG Bills folder. Click here for instructions.
The Data Location contains a few folders that are not backed up by RTG Backup.
You may want to copy these folders to the new computer:
and this file:
Do not copy this folder to the new computer:
The procedure for RTG Timer is essentially the same as the previous description for RTG Bills. Keep in mind, however, that the Data Location is different for every copy of RTG Timer.
Start RTG Bills on the new computer. To verify that the data has been transferred correctly, view reports that list all items:
You may also want to use the Client/Matter Check report to see if there are any problems in the matter information, such as missing matter names.
In addition, we suggest that you use the File > Compact Database command. It checks that the entire database can be read. It may even make your database work faster (by optimizing query statistics, for the technically inclined).