RTG may ask you for a copy of your RTG Conflicts database in order to resolve a problem. Here we describe software that can copy your database and remove all personally identifiable information. You can send this copy to RTG without revealing any sensitive information about your clients or matters.
The software to anonymize your RTG Conflicts data is provided as a free update to RTG Conflicts.
The software performs the following operations:
The result is a file of anonymized data, anonconf.zip, that you can send to RTG.
Keep in mind that your original database is unchanged. These changes are made to a copy of your database.
The program offered here is only designed to work with RTG Conflicts Version 1.07 and above. If you have a lower-numbered version, you must upgrade to V1.07. See Upgrading RTG Conflicts.
The anonymization software is installed as an update.
Start RTG Conflicts and choose File > Tools. You will see the Tools window. Look for the line that says Anonymize RTG Conflicts Data and double-click that line to start the anonymization software.
You will see the Anonymize RTG Conflicts Data window. Click the Begin button. Click Yes to proceed. After a pause while the data is processed, a message says the processing is done. Click OK.
Note that the window shows the Current Data Location and the Anonymized Database Name. The Data Location is where all RTG Conflicts data files are stored. You will now have two new files there, anonconf.mdb and anonconf.zip.
The file anonconf.mdb is your data with personally identifiable information removed. The anonconf.zip file contains the same anonymized data, but it has been compressed to make it smaller. The zip file is the one you should send to RTG.
Make a note of the Data Location, then click Cancel to close the window.
On a non-networked installation of RTG Conflicts, the standard Data Location is:
This is a hidden folder. Instructions for making it visible are here.
If RTG has asked to see your RTG Conflicts data, send the file anonconf.zip as an email attachment. Do not send anonconf.mdb.
There are two ways you can view the anonymized data.
Questions about this procedure should be sent to RTG.