Update Subscription to RTG Bills/RTG Timer Online

Update Credit Card

Subscriptions to RTG Bills Online and RTG Timer Online are handled by PayPal. You can easily update the credit card used to pay for your subscription.

Go to PayPal Web site

Personal Account

  1. Log in to your PayPal account.

  2. Click Wallet at the top of the page.

  3. Select the card to change or choose Link a card to add a new one.

  4. Enter your information and save it.

Business Account

  1. Log in to your PayPal account.

  2. Click the word Profile to the left of the Log Out button, then click Profile and settings.

  3. On the My Profile page, click My money in the left-hand column.

  4. On the right-hand side of the page, you will see a row labeled Debit and credit cards. Click Update on the right side of that row.

  5. On the Debit and credit cards page, you can edit, remove, or add a card.
 

Update Payment Source

After adding or updating a credit card, you should check that your subscription is set to use the correct payment source.

PayPal always pays for your subscription from your PayPal balance, if there is any. Since many firms don't have a PayPal balance, you need a Backup Funding Source to pay for your subscription each month. This is usually a credit card.

Go to PayPal Web site

Personal Account

  1. Log in to your PayPal account.

  2. Click the Settings icon (a gear) next to the Log out button.

  3. Click the Payments tab.

  4. Click Preapproved payments.

  5. Click on the Merchant name, RTG Data Systems, in the list.

  6. On the Subscription Details page, in the Funding Source section, click Change next to Backup Funding Source.

Business Account

  1. Log in to your PayPal account.
  2. Click the word Profile to the left of the Log Out button, then click Profile and settings. <

  3. On the My Profile page, click My money in the left-hand column.

  4. On the right-hand side of the page, you will see a row labeled My preapproved payments. Click Update on the right side of that row.

  5. You will see a list of your subscriptions. Click on the Merchant name, RTG Data Systems, in the list.

  6. You should see a page that describes your subscription. In the Funding Source section, PayPal has chosen PayPal Balance as the Primary Funding Source and you cannot change it. You should choose a Backup Funding Source (credit card or bank account).

These procedures are subject to change by PayPal at any time. If you encounter any problems, please contact RTG.

 
 
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