Q: How can I tell where RTG Bills is installed?
A: Right-click the RTG Bills icon and choose Run as administrator. When RTG Bills starts, choose File > Update > Yes to start RTG Update. Click the Details button. At the top of the Details window, you will see the Program location and the Data location.
Click Close to leave this window, then Close to exit from RTG Update.
The standard program location for RTG Bills Version 2 is:
C:\Program Files (x86)\Rtgbills
for 64-bit Windows, or
for 32-bit Windows. For RTG Bills Version 2.17 and above we recommend that you use this location, whether or not you are installing RTG Bills on a network.
The standard location for Version 1 was C:\Rtgbills, so if you originally had Version 1, even if you've upgraded to Version 2, it might still be in the old location.
The standard data location for RTG Bills Version 2.17 and above is:
For Windows Vista and Windows 7/8/10:
For Windows XP:
C:\Documents and Settings\All Users\Application Data\RTG\RTG Bills\
These are hidden folders. You can change a setting in Windows to make them visible.
However, on a network, the data will be in a shared folder accessible to other computers. For example, it might be in the folder \\MyServer\Rtgbills, where Rtgbills is a folder somewhere on the network and MyServer is the name of the file server where it is located.
The data location must not be in the Program Files folder. If it is, RTG Bills will not work properly under Vista or Windows 7, 8, or 10.
Prior to RTG Bills Version 2.17, the programs and data were always located in the same place. For a non-networked computer, that location was likely to be:
That won't work under Vista or Windows 7/8/10. They don't allow ordinary programs like RTG Bills to write in the Program Files folder. The data files must be moved elsewhere.
For a networked computer, the location would be somewhere on the network, such as \\MyServer\Rtgbills. That won't work properly, because the program files must now be on the local hard disk. Only the data files should be on the network.