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| Introduction |
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We encourage you to use the latest version of RTG Bills at all times. Upgrades are free for one year and inexpensive after that. This page explains how to get the current version of RTG Bills and RTG Timer.
In order to work, RTG Bills requires a license key.
Each license key is valid for a specific version of RTG Bills. If you want to upgrade to a newer version, you need a new license key.
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| Read this first! |
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Warning 1:
If RTG Bills is already installed, installing a different version will cause it to stop working until you enter a license key for the new version. However,
minor updates indicated by a letter (e.g., V2.22a) do not require a different license key.
Please get a license key for the current version before you install RTG Bills.
The current version: 2.22c
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Warning 2:
If you use any of the following RTG programs, you will need these minimum versions:
RTG Timer HE V2.10 (Palm OS)
RTG Timer ME V2.10 (Windows Mobile/Pocket PC)
RTG Scripts V1.09
RTG E-Bills V1.14
RTG Names V2.03
RTG Conflicts V1.03
For RTG Timer HE, RTG Timer ME, and RTG Scripts, you can request a free upgrade if you purchased them within the last year. Otherwise, you can purchase an upgrade at a reduced price. RTG will provide a free upgrade for RTG E-Bills upon request. You can download the latest version of RTG Names for free. For RTG Conflicts, see Upgrading RTG Conflicts.
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| Free upgrades |
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We offer a free license key for the current version if you have purchased an RTG Bills license key within the past year. If you believe that you qualify for a free upgrade, request a license key now. We will check our records and send you the license key if you qualify.
Reference: RTG Bills Upgrade Policy
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| Paid upgrades |
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If you don't qualify for a free upgrade, or if you want a CD with the installation file, you can get the latest version of RTG Bills for a reduced fee:
RTG Bills Version 2 Upgrade
Remember, RTG Bills will not work without the new license key. If you do not want a CD, wait until you get the license key and then download the software from this page.
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| How to download RTG Bills |
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Here are detailed directions for downloading and installing RTG Bills and RTG Timer. You may want to print this page so you can refer to it.
- Click here to download RTG Bills Version 2.22c
Is it safe?
If your browser offers a choice, click the Save or Save File button, or choose Save this program to disk and click OK.
You may see the Save As window. To save the file bills.exe on the Desktop,
click the Desktop button, then click the Save button.
The Desktop button is along the left side of the Save As window.
- Wait patiently while the file is copied across the Internet to your computer (that's what "download" means).
When the download is complete, you should see the file bills.exe on the Desktop. It may appear as bills, without the .exe extension.
- Start bills.exe to install RTG Bills and RTG Timer. To start it, double-click the icon. As an alternative, you can right-click the icon and choose Open.
Windows may show a warning because the installation file does not have a digital signature. As explained here, a digital signature offers no protection at all. Use your antivirus software to confirm the safety of the file.
Click Run (in XP), Allow (in Vista), or Yes (in Windows 7) to proceed.
- Follow the instructions to complete the installation.
If you are installing RTG Bills and RTG Timer on a network, please read the Network Installation Instructions. You must install RTG Bills and RTG Timer separately, because you will need to specify different data locations for the two programs. The installation instructions explain what to do.
If the software was not installed previously on this computer, the setup program will offer to install the programs in C:\Program Files\Rtgbills and we recommend that you accept this suggestion.
The setup program will offer to install the data in a separate location. This is required for Windows Vista compatibility, because Vista won't allow programs to store their data in the Program Files folder.
The suggested data location for Windows Vista and Windows 7 is:
C:\ProgramData\RTG\RTG Bills\
and for Windows XP it is:
C:\Documents and Settings\All Users\Application Data\RTG\RTG Bills\
These suggested locations can be used for a non-networked computer. However, on a network, the data must be in a shared folder accessible to other computers.
The setup program may supply the correct data location if you have previously installed RTG Bills and RTG Timer Version 2.17 or above on this computer. Otherwise, you will have to enter the shared data location yourself.
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| What to do next |
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- When the setup program is finished, the file bills.exe is still on your Desktop. We suggest that you copy it to a removable medium and save it, along with your license information, in case you need to re-install RTG Bills and RTG Timer. Then delete the file.
- To start RTG Bills, double-click its icon:
RTG Bills will say that it needs to update the database format. Click Yes to proceed.
Note: You cannot go back from this point. Once the database is updated, you must use the new version of RTG Bills and RTG Timer.
You will be asked to enter the licensed user name (in the Licensed To box) and the license key. Enter them exactly as you received them from RTG and click OK.
If RTG Bills does not start, the license information was incorrect. Double-click the RTG Bills icon and try again.
Note: If RTG Bills displays the number of days left in the trial period, click OK, then choose Setup > Licensed User to enter the name of the licensed user and the license key.
- RTG Timer does not require a license key. However, RTG Timer must always be the same version as RTG Bills, so you must install the new RTG Timer on each PC that will use it.
RTG Timer does require a timekeeper license for each timekeeper, but those licenses are good for all versions of RTG Timer. They will continue to work when a new version of RTG Timer is installed.
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| License key does not work |
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It is very unlikely that the key is defective. If RTG Bills will not accept your license key, it is probably for one of these three reasons:
- You entered the key incorrectly.
- You entered the Licensed To name incorrectly.
- You have the wrong version of RTG Bills.
The key is generated using these three pieces of information, so all three must be correct.
The most common error is to enter the wrong Licensed To name. Look at the e-mail message from RTG to see what name we used to create your key.
When you purchase a key, we create one for the current version of RTG Bills. The window that asks for the license information always displays the version number, so you can check if you have the right version. If not, you can download the current version from this page.
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