RTG Privacy Policy

RTG Privacy Policy

Last Updated: April 26, 2018

This privacy policy ("Policy") describes how RTG Data Systems "RTG") collects, uses, and shares the personal information of users of our website located at www.rtgsoftware.com ("Website"). RTG‘s online services are governed by the RTG Online Services Privacy Policy.

RTG may amend this policy at any time by posting a revised version on our Website. The revised version will be effective at the time we post it. The "Last Updated" line above indicates when this Policy was last changed.

 

Information we
collect

Payment information - RTG does not store credit card or payment information. All online payments are processed by third parties. Currently, online purchases of RTG products are handled by the following companies: PayPal and BMT Micro. We encourage you to read their privacy policies.

Purchase information - RTG collects the following information from its customers: name and address, telephone number, fax number, email address, and products purchased. We use this information for statistical purposes, and to provide customer support, including determination of eligibility for upgrades.

Subscriber information - When you sign up for RTG Bills Online, RTG Timer Online, or another Service that requires registration, we ask you for personal information such as your name, email address, and an account password. We may combine the information you submit with information from other RTG services or from purchases of RTG products in order to provide quality customer support.

Service content - If you use a Service, we store the content you provide for the operation of the Service.

Cookies - Cookies are short strings of characters stored by your browser on your computer. When you visit our Website, we may send one or more cookies to your browser to uniquely identify you. This allows us to retain information you enter on one page when you subsequently visit another page on our Website. Cookies are also used to keep track of items you wish to purchase (your "shopping cart") and free trial versions of software that you download. Our Services require session cookies for their proper operation. Session cookies are created when you sign on to the Service and they are deleted when you sign off.

Server logs - When you visit our Website, servers record information that your browser sends. These server logs may include information such as your Web request, Internet Protocol address, Internet domain, browser type, browser language, the date and time of your request, and cookies sent by your browser.

User communications - When you send email or other communications to RTG, we may retain those communications in order to process your inquiries, respond to your requests, and improve our customer service.

 

How this information
is used

Email communications - The information we collect is used by us to contact customers via email for marketing and sales purposes. We may also contact customers via email for administrative purposes, including technical notices, updates, and security alerts. If you do not want to receive email from us in the future, please let us know by sending us email at the above email address or writing to us at the above mailing address.

Announcement list - From time to time, we send email messages to everyone on the RTG announcement list. Usually these messages announce new versions of our products. You can remove an old email address from the list ("unsubscribe"), or add a new one to the list ("join"), at any time.

Sharing information - RTG may share your personal information as necessary to comply with a court order or to cooperate with government and law enforcement officials. Otherwise, RTG does not share your personal information with third parties.

Security - Wherever your personally-identifiable information may be held within RTG or on its behalf, we intend to take reasonable and appropriate steps to protect that information from unauthorized access or disclosure. While RTG will make reasonable efforts to protect your information, no transmission of data over the Internet is 100% secure.

Accuracy - RTG wishes to maintain the accuracy of your personally-identifiable information. We provide a Contact Page where you may update or correct that information. Or you can send email to the above email address, or write to us at the above mailing address, with updates and corrections. Upon request we will provide customers with access to transaction information (e.g., dates on which they made purchases and the types of purchases) that we maintain about them. Customers can request this information by email using the above address.

Children's privacy - Our Websites are not directed to children. Accordingly, we do not intend to collect personally-identifiable information from anyone we know to be under 18 years of age.

 

General information

Other sites - This Privacy Policy applies to the Websites that are owned and operated by RTG. We do not exercise control over the sites that you may reach by following links from within our sites.

Data controller - For the purpose of applicable data protection legislation, the data controller of your personal information is

RTG Data Systems
2118 Wilshire Blvd., #291
Santa Monica, CA 90403

We can be reached via email at support@rtgsoftware.com or by submitting the online contact form.

Your consent - By using this Website, you consent to the terms of this RTG Privacy Policy and to RTG's processing of personally-identifiable information for the purposes given above.

 
 
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