Online Privacy Policy

RTG Privacy Policy

This is the online privacy policy for the Web site of RTG Data Systems ("RTG") at www.rtgsoftware.com. Our mailing address is:

RTG Data Systems
2118 Wilshire Blvd., #291
Santa Monica, CA 90403

We can be reached via email at support@rtgsoftware.com or by submitting the online contact form.

This policy describes the ways we collect, store, and use your personal information. We may amend this policy at any time by posting a revised version on our Web site. The revised version will be effective at the time we post it. In addition, if the revised version includes a substantial change, we will provide you with 30 days' prior notice by posting notice of the change on our Web site. We last modified this policy on November 30, 2016.

 

Information we
collect

Payment information - RTG does not store credit card or payment information. All online payments are processed by third parties. Currently, online purchases of RTG products are handled by the following companies: PayPal and BMT Micro. We encourage you to read their privacy policies.

Purchase information - RTG collects the following information from its customers: name and address, telephone number, fax number, email address, and products purchased. We use this information for statistical purposes, and to provide customer support, including determination of eligibility for upgrades.

Subscriber information - When you sign up for RTG Bills Online, RTG Timer Online, or another RTG service that requires registration, we ask you for personal information such as your name, email address, and an account password. We may combine the information you submit with information from other RTG services or from purchases of RTG products in order to improve the quality of our customer service.

Cookies - Cookies are short strings of characters stored by your browser on your computer. When you visit our site, we may send one or more cookies to your browser to uniquely identify you. This allows us to retain information you enter on one page when you subsequently visit another page on our site. Cookies are also needed to keep track of items you wish to purchase (your "shopping cart").

Server logs - When you visit our site, our servers record information that your browser sends. These server logs may include information such as your Web request, Internet Protocol address, Internet domain, browser type, browser language, the date and time of your request, and cookies sent by your browser.

User communications - When you send email or other communications to RTG, we may retain those communications in order to process your inquiries, respond to your requests, and improve our customer service.

 

How information
is used

Email communications - The information we collect is used by us to contact customers via email for marketing and sales purposes. If you do not want to receive email from us in the future, please let us know by sending us email at the above email address or writing to us at the above mailing address.

Announcement list - From time to time, we send email messages to everyone on the RTG announcement list. Usually these messages announce new versions of our products. You can remove an old email address from the list ("unsubscribe"), or add a new one to the list ("join"), at any time.

Sharing information - RTG may share your personal information as necessary to comply with a court order or to cooperate with government and law enforcement officials. Otherwise, RTG does not share your personal information with third parties.

Security - Wherever your personally-identifiable information may be held within RTG or on its behalf, we intend to take reasonable and appropriate steps to protect that information from unauthorized access or disclosure. While RTG will make reasonable efforts to protect your information, no transmission of data over the Internet is 100% secure.

Accuracy - RTG wishes to maintain the accuracy of your personally-identifiable information. We provide a Contact Page where you may update or correct that information. Or you can send email to the above email address, or write to us at the above mailing address, with updates and corrections. Upon request we will provide customers with access to transaction information (e.g., dates on which they made purchases and the types of purchases) that we maintain about them. Customers can request this information by email using the above address.

Children's privacy - In compliance with the Children's Online Privacy Protection Act (COPPA), our Web site is not directed to children. Accordingly, we do not intend to collect personally-identifiable information from anyone we know to be under 13 years of age.

Other sites - This Privacy Policy applies to Web sites and services that are owned and operated by RTG. We do not exercise control over the sites that you may reach by following links from within our sites and services.

Your consent - By using this Web site, you consent to the terms of our Online Privacy Policy and to RTG's processing of personally-identifiable information for the purposes given above.

 
 
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