Q: Why doesn't the currency symbol change on the bills and prebills after I enter a new symbol in Setup > Other on the Region tab?

A: The bills and prebills get the currency symbol from the "labels" stored as part of the bill format.

To change a bill format, choose Setup > Bill Formats, select a format, and click Edit. At the Edit A Bill Format window, click the General Features button. Click the Labels tab. Scroll down the list of labels until you see the currency symbol. It is Label Number 32 in the list. (If you select an item in the list, its number appears at the top of the listbox.) Select that item and click Edit. Change the currency symbol and click Save. You should see the new currency symbol in the list. Click Save to exit the tabbed dialog box. Click Save to save the bill format. You can choose another bill format to change, or click Close to exit.

The bills should now show the new currency symbol. If the bill for a matter still doesn't show the right symbol, you probably didn't change the bill format that the matter uses. Edit the matter to see which bill format it uses.

The procedure for changing the prebills is very similar, but you must use Layout, the custom bill formatter, to change the prebill format. Start RTG Bills and choose File > Tools from the menu.  From the list of tools, select Layout (custom bill formatter), then click OK.

You should see the RTG Layout window. Click 249 Prebill near the bottom of the list, then click Edit. The remaining instructions are nearly the same as before:

At the Edit A Bill Format window, click the General Features button. The Labels tab is already selected. Scroll down the list of labels until you see the currency symbol. Select that item and click Edit.   At the Change A Label window, change the currency symbol in the box and click Save. Click Save to exit the tabbed dialog box. Click Save to save the format.

If you wish, you can also change the Client Cover Page. Click 247 Client Cover Page, click Edit, and repeat the preceding steps to change the currency symbol.

The Bill Summary doesn't use the currency symbol, so there is no need to change it. Click Close to exit the Layout program.