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  R090802: Shorthand codes in RTG Timer Online
Problem

When you upload RTG Bills data to RTG Timer Online, shorthand codes are not included.

In RTG Bills, each user has a separate list of shorthand codes. Each RTG Timer user also has a separate list of shorthand codes.

Similarly, in RTG Timer Online, each user has a separate list of shorthand codes.

Although the shorthand codes are not included when you upload RTG Bills data, it is possible to copy the codes from RTG Bills or RTG Timer to RTG Timer Online. You must do this separately for each user.

Solution

Two steps are required to copy a list of shorthand codes from RTG Bills or RTG Timer to RTG Timer Online. The first step is to export the codes to a file, and the second step is to upload that file to RTG Timer Online.

To export codes from RTG Bills, do this:

File > Export > Shorthand Codes > For RTG Timer Online

You will see the Export To RTG Timer Online window. In the lower-right corner of the window you will see the current RTG Bills user (Supervisor if the security system is turned off) and the number of shorthand codes.

Click the Desktop button, then click Export. This will put the file short.xfr on your Windows Desktop.

To export codes from RTG Timer instead, do this:

File > Import/Export > Export Shorthand Codes

You will see the Export To RTG Timer Online window. In the lower-right corner of the window you will see the number of shorthand codes.

Click the Desktop button, then click Export. This will put the file short.xfr on your Windows Desktop.

At this point, whether you exported from RTG Bills or RTG Timer, you should have the file short.xfr on your Windows Desktop. Now you are ready to upload this file to RTG Timer Online.

Sign in to RTG Timer Online. You must be a Supervisor to upload the codes. Go to the Supervisor Menu. Click Restore from Backup.

On the Restore from Backup page, click the Browse button and locate the file short.xfr on your Windows Desktop.

Check the Restore shorthand codes . . . box and verify that the other box (Restore fees and expenses . . .) is not checked. From the dropdown list, select the user name. The codes you upload will only be seen by this user. Click OK to upload the codes.

The Restored Data page will show the results. First, it should say that the file was successfully uploaded to the server. That does not mean that the codes were accepted, however. Errors may occur when RTG Timer Online tries to add the codes to its database.

A typical error message looks like this:

Error: Could not store code 'TCW'

Usually this means that the user already has that code in their list of shorthand codes. The uploaded codes will not replace codes that are already in RTG Timer Online.

You can repeat this process for other RTG Timer Online users. If you want everyone to have the same list of shorthand codes, use Restore from Backup for each user, uploading the same codes each time.

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