The Windows Script Host (WSH for short) is software supplied by Microsoft. The following RTG products require it:

• RTG Backup
• RTG Restore
• RTG Upgrade
• RTG Scripts

RTG Backup, RTG Restore, and RTG Upgrade are programs that we include with RTG Bills. You can get the latest version of these three programs, at no charge, from here.

RTG Scripts is an add-on product for RTG Bills. It is sold separately. A complete description is here.

If you don't have WSH, or you have an old version, or the installation is damaged, you will get error messages. A typical error is this:

Run-time error '429'
ActiveX component can't create object

Normally, you get WSH in one of two ways. For Windows 98, Windows ME, and Windows NT 4.0, it should be installed by the RTG Bills installation program. For Windows 2000 and Windows XP, it is provided as part of Windows itself.

According to Microsoft, the WSH is not available for Windows 95. For that reason, RTG Scripts requires Windows 98 or later. However, RTG Backup, RTG Restore, and RTG Upgrade do not require all of WSH. The part they do require is installed on Windows 95 by the RTG installation program when you install them.

To see whether you have WSH installed, and the version number, right-click this link and choose Save Target As or Save Link As:

You should save the file sdemo.vbs on your desktop. Double-click the icon to run the test script. You should see a message box that says something like this:

Windows Script Host version: 5.6

This should work with RTG Scripts.

If you don't have WSH, or the version is older than 5.6, you need to install it. Read the next section.

The first step is to install the latest versions of RTG Backup, RTG Restore, and RTG Upgrade.

If that doesn't solve the problem, go to this Microsoft Web site:

Then follow the link to Script Downloads. There you have a choice of two versions: one for Windows 98/ME/NT4 and another for Windows 2000/XP. (Remember, there is no version for Windows 95.) Install the proper version for your operating system.

If you encounter any further problems, contact RTG for assistance.